EXP Delivery Solutions Privacy Policy

EXP Delivery Solutions is the Northeast’s innovative leader in reliable same day business delivery & trucking, servicing clients in over 25 different industries.  EXP Delivery Solutions recognizes that privacy and security is important to our clients and thus, we truly value our client’s privacy. By visiting the EXP Delivery Solutions website or using our services, you are accepting our privacy statement (“Privacy Policy”) outlined below.

  1. Information Collected by EXP Delivery Solutions

EXP Delivery Solutions does not sell, rent or loan our clients’ names, contact information or personal information to anyone at any time for any reason.  EXP Delivery Solutions may use your personal information for periodic general announcements to our users.  These can include notifications, updates regarding the company or the website, marketing communications, and so forth.  EXP Delivery Solutions may collect information from users of our services or our website in the following ways:

  1. Information You Provide to Us

EXP Delivery Solutions may receive and store information you enter on our website or otherwise provide to us when using our services in any way. In addition to any information you choose to submit to us or that we receive from participating retailers, we may use a variety of technologies that automatically (or passively) collect certain information whenever you use our website or services (“Usage Information”). We may use Usage Information for a variety of purposes, including, but not limited to: (a) measuring and collecting session information such as page response times; (b) enhancing or improving our technology and services; and (c) helping us identify the device(s) used to access our services for fraud prevention and diagnostic purposes.

  1. Credit Card Security

EXP Delivery Solutions is not aware of any unauthorized use of a credit card as a result of using this site. Under the Fair Credit Billing Act, however, if you were to experience a problem, your credit card provider cannot hold you liable for more than fifty dollars ($50.00) of fraudulent charges. If your credit card provider does hold you liable for any of this $50.00 amount, we will cover your entire liability up to the full $50.00 amount. We will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own and only for purchases made at this site while using our secure serve.  In the event of an unauthorized use of your credit card, you much notify your credit card provider in accordance with its reporting rules and procedures.

  1. Information When Using Mobile Devices

If EXP Delivery Solutions makes available a mobile device app, when you download or use such an app, we may receive information about your location and your mobile device (including a unique identifier for your device), which we would use to provide you with services, such as estimated time of delivery. Most mobile devices allow you to turn off location services generally or for specific apps by changing the settings on your mobile device.

  1. Sharing Your Information

As a general policy, we use personal information and message data for internal purposes only. We do not sell or rend information about you.  If EXP Delivery Solutions is acquired by another company or if subsidiary companies are organized, or if EXP Delivery Solutions participates in a merger or asset or stock purchase, we will need to share our user data with EXP Delivery Solutions’s affiliate entities.  We will not disclose information or message data to third parties without your prior consent, except as explained in this Privacy Policy.

  • Cookies

Cookies are digital identifiers that are transferred to your computer’s hard drive through your web browser in order to allow a website to recognize your device and determine how and when pages in a website are viewed and by how many people. Most web browsers are initially set up to accept cookies. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent.  Please note, however, that certain features of our website may not function if you delete or disable cookies.  EXP Delivery Solutions does not use cookies to collect personal information.  Third-party cookies are not covered by this Privacy Policy.  This website’s cookies do not and cannot infiltrate a user’s hard drive to collect any information stored on the hard drive.

  1. No Links to Other Sites and No Third-Party Advertisers

EXP Delivery Solutions does not contain links to other sites on its website that are not owner or controlled by EXP Delivery Solutions.  EXP Delivery Solutions does not allow other companies to serve advertisements to the EXP Delivery Solutions website.

  1. Opt-Out

EXP Delivery Solutions will provide you the choice to “opt-out” of having your personally identifiable information used for certain purposes, if we ask you for this information.  You may opt-out of receiving communications from EXP Delivery Solutions, remove your information from EXP Delivery Solutions’s active database, and choose not to receive future communications related to our website or services by contacting us or by changing your settings in the “Client Portal” section of our website.

  1. Access to Personally Identifiable Information

If your personally identifiable information changes, or if you no longer wish to use our technology or services, please contact us at the email address listed below.

  • Security

We highly value the security of your personal information.  Thus, we follow generally accepted industry standards in order to protect the personal information submitted to us, both during transmission and once we receive it.  When you provide (and when we receive) sensitive information, we encrypt the information using secure socket layer technology (“SSL”).  However, no method of transmission over the internet, or other method of electronic storage, is 100% secure.  Therefore, while we will use commercially reasonable means to protect and ensure the security of your personal information, we cannot guarantee its absolute security and disclaim any liability for any unauthorized access to or use of our servers and/or any and all personal or financial information stored therein.

  • Legal Compliance
  1. Compliance with Laws

EXP Delivery Solutions complies with government and law enforcement officials to enforce and comply with the law.  We may therefore disclose personal information, usage data, message data, and any other information about you, if we deem that it is reasonably necessary to: (a) satisfy any applicable law, regulation, legal process (such as a subpoena or court order), or enforceable governmental request; (b) enforce the Terms of Use, including investigation of potential violations thereof; (c) detect, prevent, or otherwise address fraud, security or technical issues; or (d) protect against harm to the rights, property or safety of EXP Delivery Solutions, its users or the public, as required or permitted by law.

User information will be subject to the laws of the United States of America, regardless of the country from which their data originates.

  1. Protection of Children’s Privacy

EXP Delivery Solutions does not knowingly solicit or collect identifiable personal information online from children under the age of 13 years old.  If we have knowledge that a child under 13 years of age submitted identifiable personal information online at our website, without parental consent, we will take all reasonable measures to delete such information from our database.  We will not use such information for any purpose (except where necessary to protect the safety of the child or others as required or allowed by law).  If you become aware of online personally identifiable information pertaining to children under the age of 13, please inform us immediately at info@expdelivery.com.

  1. Changes in this Privacy Statement

EXP Delivery Solutions reserves the right to modify this Privacy Policy at any time, so please review it frequently.  If we make material changes to this policy, we will notify you here, by email or by means of a notice on the home page of our website.

  1. Contact Us

If you have any questions about this privacy policy statement, the practices of this site, or your dealings with our company, please Contact Us at info@expdelivery.com.